Privacy Policy

 

1. Scope of Policy

This Privacy Policy applies solely to information collected online through our furniture store website, online checkout systems, and direct digital communications with us. It governs interactions within our online store environment and does not apply to entities or external services that we do not own or control.

2. Information Collection Technical Means (Cookies)

When you browse our online store, we utilize automated collection mechanisms, primarily cookies, web beacons, and server logs. Cookies are small data files placed on your device to ensure core website functionality, remember your shopping preferences, maintain selected furniture items in your shopping cart, and analyze overall site performance trends.

3. Scope of Information Collection, Use, and Sharing

To fulfill purchases and provide customer support, we collect the following personal information:

  • Contact and Shipping Information: Full name, shipping address, billing address, email address, and telephone number.

  • Transaction and Order Details: Items purchased from our indoor and outdoor furniture catalog, order timestamps, and transaction records. Payment card details are handled directly by compliant payment processors; we do not retain or store full payment card numbers on our servers.

We use this information strictly to process orders, verify transactions, deliver indoor and outdoor furniture products, and respond to your customer inquiries.

We share personal details only with necessary external operational partners, including payment processors, order fulfillment partners, and courier delivery carriers. We do not sell, rent, or trade your personal information.

4. Data Storage and Cookies (User Knowledge and Consent)

Cookies and related browsing data are stored on your local device based on your informed knowledge and explicit authorization. Upon your initial visit to our online store, a clear notice details our cookie usage. You retain full autonomy through your web browser settings to inspect, accept, refuse, or remove cookies at any time. Restricting certain functional cookies may impact your online shopping experience.

5. User Rights

Regarding your personal data held in our records, you possess the following rights:

  • Access and Review: The right to request access to the personal records we maintain about you.

  • Correction and Modification: The right to rectify, update, or complete any inaccurate personal details.

  • Deletion: The right to request the permanent deletion of your personal records from our databases.

  • Withdrawal of Authorization: The right to withdraw previously granted data processing consent at any time without invalidating processing conducted prior to such revocation.

To exercise any of these rights, please contact us using the information provided below.

6. Legal Bases for Data Processing

Under this Privacy Policy, our data processing activities rely upon the following distinct legal grounds:

  • Performance of a Contract: Processing orders, confirming payments, and fulfilling the delivery of indoor and outdoor furniture purchased from our online store.

  • Explicit Consent: Managing opt-in newsletter subscriptions and direct marketing updates, which you may cancel at any time.

  • Compliance with Legal Obligations: Fulfilling statutory tax, financial bookkeeping, accounting, and official regulatory reporting requirements.

  • Legitimate Interests: Enhancing online store functionality, optimizing customer purchasing experiences, and maintaining security to prevent fraudulent transactions.

7. Data Security Measures

We enforce rigorous physical, electronic, and administrative safeguards to protect your personal details against unauthorized access, loss, alteration, or disclosure. All transaction and checkout pages utilize Secure Sockets Layer (SSL) encryption protocols, and access to stored records is strictly restricted to authorized staff.

8. Data Retention Period

We retain personal information only for the duration necessary to satisfy the objectives for which it was collected, including the completion of sales agreements, the satisfaction of statutory financial retention mandates, and the resolution of inquiries. When information is no longer needed, it is permanently deleted or irreversibly anonymized.

9. Do Not Track and Preference Signals

Our online store respects automated privacy control signals, including the Global Privacy Control (GPC). If your browser transmits a recognized opt-out signal, we honor it as a valid instruction to restrict tracking.

10. Policy Modifications

We may update this Privacy Policy from time to time to accommodate operational updates or revised statutory requirements. Revisions become effective immediately upon being posted to our online store.

11. Contact Information

If you have questions, feedback, or wish to exercise your data rights, please contact us using the details below:

Address: 339 E Gloria Switch Rd #3, Lafayette, LA 70507, United States
Phone: +1 (337) 482-7319
Email: service@vesperdova.com
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time, CET)